Resources
Whether you're looking to deepen your understanding of emerging tech trends or seeking actionable strategies to implement in your organization, our resources are designed to empower you with knowledge that drives success.
Featured Resource
Fee Transparency
Housing providers are advancing clear pricing practices that benefit both operators and residents, while laying the groundwork for scalable compliance with emerging public policy.
Fee TransparencyArtificial Intelligence (AI)
Fee Transparency
PropTech Imperative White Paper
As housing providers confront rising operating costs and mounting affordability pressures, technology is no longer optional—it’s foundational.
Fee Transparency
Fee Transparency
Housing providers are advancing clear pricing practices that benefit both operators and residents, while laying the groundwork for scalable compliance with emerging public policy.
Fee Transparency
Fee Transparency Toolkit
As conversations heat up around rental housing fees, RETTC is stepping in with a powerful toolkit to help you shape the narrative and advocate for smart, pro-renter policies.
Fee Transparency
Fee Transparency Map By State
The map highlights states that have enacted fee-transparency laws as well as those with active bills.
Fee Transparency
Fee Transparency: Practical Considerations for Rental Housing Providers
This guide offers a resident-centered approach to enabling greater fee transparency in rental housing.
Data Privacy & Security
Data Privacy & Security
Every day, rental housing providers handle sensitive personal information—from applications and leases to financial and identity data. As digital tools and platforms become essential to housing operations, protecting that information is more important than ever.
Data Privacy & Security
Data Privacy & Security Fact Sheet
Policymakers should act to protect American consumers from the growing threat of cybercrime. The best way to do this is to enact federal legislation that establishes a national, uniform standard that businesses can meet.
Data Privacy & Security
Data Privacy & Security Toolkit
As technology becomes central to how we operate and manage rental housing, data privacy and cybersecurity aren’t optional—they’re mission-critical.
Artificial Intelligence (AI)
Data Privacy & Security
Connectivity
2025 Customer Experience (CX) Technology Survey Report
This Report provides a fresh, data-driven look at how rental housing owners and operators are evolving their technology strategies to meet rising renter expectations and the operational demands of a rapidly changing consumer market.
Connectivity
Bulk Billing
At its core, bulk billing is a pro-consumer arrangement between internet service providers (ISPs) and rental housing operators that allows property owners to purchase broadband service in bulk for an entire community. This means residents get faster, more reliable internet, often at significantly lower costs.
Connectivity
Bulk Billing Toolkit
As policymakers across the country consider legislation that could restrict or ban bulk billing agreements, RETTC has developed a comprehensive toolkit to help you speak up and set the record straight.
Connectivity
Pricing Software
As the nation navigates the transformative nature of AI technology in housing, policymakers should take a balanced approach to considering safeguards and understanding AI’s benefits for both consumers and rental housing providers.
Artificial Intelligence (AI)
Data Privacy & Security
Rent Pricing Software Advocacy Toolkit
Help effectively engage policymakers and advocate for the responsible use of technology in housing.
Artificial Intelligence (AI)
Artificial Intelligence Fact Sheet
Like virtually every industry, rental housing providers use emerging technologies to enhance business operations, improve housing affordability and benefit millions of American renters through better service and a resident-demanded tech driven and seamless living experience.
Artificial Intelligence (AI)
Artificial Intelligence & Resident Screening: Considerations for the Rental Housing Industry
This RETTC / NMHC White Paper discusses the myriad laws, regulations, and standards that already regulate or may soon regulate the use of algorithms in housing. The paper focuses on the use of AI in operational processes like resident screening and leasing.
Connectivity
Connectivity Fact Sheet
Where the market is not working is in lower-income and affordable housing communities because subsidies are needed for providers to deploy and support these communities and housing providers in these communities are unable to carry these costs alone.
Connectivity
20for20 State of Multifamily Connectivity Report
An essential resource for operations and technology leaders, as well as asset managers, this paper provides a practical, high-level framework to guide decisions around acquiring and implementing digital infrastructure.
Connectivity
Community-Based Wi-Fi Solutions Critical in Affordable Housing to Increase Equity and Access
It is critical that all Americans have equitable access to reliable, affordable internet service in their homes. This paper discusses how community-based wi-fi solutions to address the digital divide.
Connectivity
RETTC Cybersecurity and Connected Communities Whitepaper
This paper brings together real-world case studies, threat intelligence, and practical strategies for operational resilience—all through the lens of the rental housing ecosystem.
Data Privacy & Security
Connectivity
Broadband Access & FCC Compliance: A Guide for Housing Providers
This RETTC/NMHC/NAA Resource examines how evolving FCC rules impact the ability of apartment owners and broadband providers to deliver high-quality, affordable service.
Connectivity
Artificial Intelligence (AI)
Multifamily Technology Benchmark Survey
The report includes survey results from 55 technology leaders in the industry and provides a valuable snapshot of how apartment companies are supporting technology and innovation in their companies, as well as what challenges and opportunities they face as they deploy technology more extensively into company systems.
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