Resources
Whether you're looking to deepen your understanding of emerging tech trends or seeking actionable strategies to implement in your organization, our resources are designed to empower you with knowledge that drives success.
Public Resources
Our public resources are free and available to everyone! Browse our collection of fact sheets, designed to help you stay ahead in the rapidly evolving world of real estate technology and support your advocacy work. Check back again soon, as we’re always updating our publicly available resources.
Featured Resource
Data Privacy & Security
Every day, rental housing providers handle sensitive personal information—from applications and leases to financial and identity data. As digital tools and platforms become essential to housing operations, protecting that information is more important than ever.
Data Privacy & Security2025 Customer Experience (CX) Technology Survey Report
This Report provides a fresh, data-driven look at how rental housing owners and operators are evolving their technology strategies to meet rising renter expectations and the operational demands of a rapidly changing consumer market.
Bulk Billing
At its core, bulk billing is a pro-consumer arrangement between internet service providers (ISPs) and rental housing operators that allows property owners to purchase broadband service in bulk for an entire community. This means residents get faster, more reliable internet, often at significantly lower costs.
Pricing Software
As the nation navigates the transformative nature of AI technology in housing, policymakers should take a balanced approach to considering safeguards and understanding AI’s benefits for both consumers and rental housing providers.
Artificial Intelligence Fact Sheet
Like virtually every industry, rental housing providers use emerging technologies to enhance business operations, improve housing affordability and benefit millions of American renters through better service and a resident-demanded tech driven and seamless living experience.
Data Privacy & Security Fact Sheet
Policymakers should act to protect American consumers from the growing threat of cybercrime. The best way to do this is to enact federal legislation that establishes a national, uniform standard that businesses can meet.
Connectivity Fact Sheet
Where the market is not working is in lower-income and affordable housing communities because subsidies are needed for providers to deploy and support these communities and housing providers in these communities are unable to carry these costs alone.
RETTC Member Resources
Featured Resource
TOOLKIT: Data Privacy & Security
As technology becomes central to how we operate and manage rental housing, data privacy and cybersecurity aren’t optional—they’re mission-critical. RETTC has developed a comprehensive toolkit to help advocate for one national data privacy and security standard that protects consumers while making it easier for responsible operators to do the right thing.
View ToolkitRETTC Cybersecurity and Connected Communities Whitepaper
This paper brings together real-world case studies, threat intelligence, and practical strategies for operational resilience—all through the lens of the rental housing ecosystem.
Toolkit: Bulk Billing
As policymakers across the country consider legislation that could restrict or ban bulk billing agreements, RETTC has developed a comprehensive toolkit to help you speak up and set the record straight.
Broadband Access & FCC Compliance: A Guide for Housing Providers
This RETTC/NMHC/NAA Resource examines how evolving FCC rules impact the ability of apartment owners and broadband providers to deliver high-quality, affordable service.
Multifamily Technology Benchmark Survey
The report includes survey results from 55 technology leaders in the industry and provides a valuable snapshot of how apartment companies are supporting technology and innovation in their companies, as well as what challenges and opportunities they face as they deploy technology more extensively into company systems.
Artificial Intelligence & Resident Screening: Considerations for the Rental Housing Industry
This RETTC / NMHC White Paper discusses the myriad laws, regulations, and standards that already regulate or may soon regulate the use of algorithms in housing. The paper focuses on the use of AI in operational processes like resident screening and leasing.
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Surveys & Reports
Our surveys and reports deliver data and insights on specific technologies or trends, helping organizations identify opportunities and navigate challenges in the tech landscape.
20for20 State of Multifamily Connectivity Report
An essential resource for operations and technology leaders, as well as asset managers, this paper provides a practical, high-level framework to guide decisions around acquiring and implementing digital infrastructure.
White Papers
Our white papers offer in-depth analysis of emerging technologies and industry challenges, serving as valuable resources for decision makers to inform strategies, drive innovation and enhance understanding of complex topics.
Community-Based Wi-Fi Solutions Critical in Affordable Housing to Increase Equity and Access
It is critical that all Americans have equitable access to reliable, affordable internet service in their homes. This paper discusses how community-based wi-fi solutions to address the digital divide.